American Express (Amex) gift cards are a convenient and flexible way to give the gift of choice. They can be used to purchase goods and services at millions of locations worldwide, both online and in-store.
If you've received an Amex gift card, you'll want to check the balance before using it. There are a few different ways to do this:
American Express Gift Card Balance Check
There are several ways to check the balance on your American Express gift card:
- Online
- By phone
- At an ATM
- At an American Express store
- By mail
- With the Amex App
- With a text message
The fastest and easiest way to check your balance is online or with the Amex App. You can also check your balance by phone, but you'll need to have your card number and PIN ready.
Online
To check your American Express gift card balance online, you will need to visit the American Express website and log in to your account.
If you do not have an account, you will need to create one.
- Once you are logged in, click on the "Gift Cards" tab.
You will see a list of all of your American Express gift cards, as well as their balances.
- You can also check your balance by entering the gift card number and PIN on the American Express website.
You will find the PIN on the back of the gift card.
- If you have the American Express App, you can also check your balance by scanning the barcode on the back of the gift card.
To do this, open the Amex App and tap on the "Scan" icon. Then, hold your phone over the barcode until it scans.
- You can also check your balance by sending a text message to 21232.
In the text message, include the following information: - Your gift card number - Your gift card PIN - The last 4 digits of your Social Security number
Once you have sent the text message, you will receive a reply with your balance.
By phone
To check your American Express gift card balance by phone, you will need to call the American Express customer service number at 1-800-528-4800.
You will need to provide the following information:
- Your gift card number
- Your gift card PIN
- The last 4 digits of your Social Security number
- Your contact information
Once you have provided this information, the customer service representative will be able to tell you your balance.
At an ATM
To check your American Express gift card balance at an ATM, you will need to insert your card into the ATM and enter your PIN.
Once you have entered your PIN, you will be able to see your balance on the screen.
Not all ATMs will allow you to check the balance on an American Express gift card.
If you are unable to check your balance at an ATM, you can try one of the other methods listed in this article.
If you are having trouble checking your balance at an ATM, you can contact American Express customer service for assistance.
The customer service number is 1-800-528-4800.
Here are some additional tips for checking your American Express gift card balance at an ATM:
- Make sure that you are using an ATM that is part of the American Express network.
- Insert your card into the ATM correctly.
The chip on your card should be facing up and the magnetic stripe should be facing down. - Enter your PIN carefully.
If you enter your PIN incorrectly three times, your card will be blocked. - If you are having trouble checking your balance, contact American Express customer service for assistance.
At an American Express store
To check your American Express gift card balance at an American Express store, you will need to bring your card to the store and ask a customer service representative to help you.
The customer service representative will be able to look up your balance and provide you with a receipt.
You can find an American Express store by using the store locator on the American Express website.
The store locator will show you a list of all of the American Express stores in your area.
Here are some additional tips for checking your American Express gift card balance at an American Express store:
- Make sure to bring your gift card with you to the store.
- Be prepared to provide the customer service representative with your name and contact information.
- If you have any questions about your balance, be sure to ask the customer service representative.
Checking your American Express gift card balance at an American Express store is a quick and easy way to make sure that you have enough money on your card to make a purchase.
By mail
To check your American Express gift card balance by mail, you will need to send a letter to the following address:
- American Express
P.O. Box 981355
El Paso, TX 79998
In your letter, be sure to include the following information:
- Your name and contact information
- Your gift card number
- Your gift card PIN
- A copy of your government-issued ID
American Express will process your request and send you a statement with your balance within 7-10 business days.
With the Amex App
To check your American Express gift card balance with the Amex App, you will need to download the app from the App Store or Google Play.
Once you have downloaded the app, you will need to create an account and add your gift card to your account.
Once you have added your gift card to your account, you will be able to see your balance on the app's home screen.
Here are some additional tips for checking your American Express gift card balance with the Amex App:
- Make sure that you have a strong internet connection.
- Make sure that your Amex App is up to date.
- If you are having trouble checking your balance, contact American Express customer service for assistance.
Checking your American Express gift card balance with the Amex App is a quick and easy way to make sure that you have enough money on your card to make a purchase.
You can also use the Amex App to manage your other American Express cards, such as credit cards and charge cards.
The Amex App is a great tool for managing your American Express gift cards and other American Express products.
With a text message
To check your American Express gift card balance with a text message, you will need to send a text message to 21232.
In the text message, include the following information:
- Your gift card number
- Your gift card PIN
- The last 4 digits of your Social Security number
Once you have sent the text message, you will receive a reply with your balance.
Here are some additional tips for checking your American Express gift card balance with a text message:
- Make sure that you are sending the text message to the correct number (21232).
- Make sure that you are including all of the required information in the text message.
- If you are having trouble checking your balance with a text message, contact American Express customer service for assistance.
Checking your American Express gift card balance with a text message is a quick and easy way to make sure that you have enough money on your card to make a purchase.
You can also use a text message to check the balance on your other American Express cards, such as credit cards and charge cards.
FAQ
Here are some frequently asked questions about checking the balance on an American Express gift card:
Question 1: How do I check the balance on my American Express gift card?
Answer: There are several ways to check the balance on your American Express gift card: online, by phone, at an ATM, at an American Express store, by mail, with the Amex App, or with a text message.
Question 2: What information do I need to check my balance online?
Answer: To check your balance online, you will need your gift card number and PIN.
Question 3: What information do I need to check my balance by phone?
Answer: To check your balance by phone, you will need your gift card number, PIN, and the last 4 digits of your Social Security number.
Question 4: Can I check my balance at any ATM?
Answer: No, not all ATMs will allow you to check the balance on an American Express gift card.
Question 5: How long does it take to receive my balance by mail?
Answer: It will take 7-10 business days to receive your balance by mail.
Question 6: Can I check the balance on my gift card with the Amex App?
Answer: Yes, you can check the balance on your gift card with the Amex App. You will need to download the app and add your gift card to your account.
Question 7: Can I check the balance on my gift card with a text message?
Answer: Yes, you can check the balance on your gift card with a text message. You will need to send a text message to 21232 with your gift card number, PIN, and the last 4 digits of your Social Security number.
If you have any other questions about checking the balance on your American Express gift card, please contact American Express customer service at 1-800-528-4800.
Now that you know how to check the balance on your American Express gift card, here are a few tips to help you use your card wisely:
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Conclusion
Checking the balance on your American Express gift card is a quick and easy process. You can check your balance online, by phone, at an ATM, at an American Express store, by mail, with the Amex App, or with a text message.
Once you know your balance, you can use your gift card to make purchases anywhere American Express is accepted. American Express gift cards are a great way to give the gift of choice, and they are also a convenient way to manage your spending.
If you have any questions about checking the balance on your American Express gift card, please contact American Express customer service at 1-800-528-4800.